In this section:
accurate
Forms processing improves accuracy resulting in an improved quality of response to your customers.
flexible
Gives operational flexibility to deal with variations in volumes.
configured
Formscan have developed a range of pre configured solutions for various business sectors.
Formscan are experienced in the automated processing of all types of application
forms, surveys and questionnaires. These may arrive as paper documents, faxes, e-
solutions process each with one set of business rules,
providing a central portal and single output channel for all documents.
Automating forms processing gives faster turn round and improved accuracy which both help improve the quality of your customer service.
Automating forms processing means you benefit from:
• centralised visibility and control of all applications submitted;
• greater operational
flexibility to deal with variations in volumes;
• improved efficiency throughout the
capture process;
• reduced application turnaround; and
• lower process cost.
Formscan have developed pre configured solutions for forms processing in various sectors including:
.
National Health Service (NHS) for applications including clinical audit, patient
surveys, infection control and care pathways;
by the emergency services for information
such as activity cards and fire assessments; and
examination boards;
.
We also have solutions for extracting information from surveys without the need for
templates saving considerable time, effort and cost associated with the set-
.
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“
As a direct result of the solution, we have seen visible improvements in customer service
Gordon Todd -
Scan and capture critical forms and documents