In this section:

Solutions Overview

Process Automation

Electronic Document Management

Document Output

Digital Mailroom

Forms Processing

Consultancy

Formscan’s Professional Services Team offer bespoke consulting services in support of our customer’s

individual needs. These include: -

Training consulting - Formscan can develop bespoke training programs for customers with specialist

learning needs. For example, we have developed workshop-style training roadshows for clusters of users

at multiple on-site locations. Programs can be altered to place emphasis on chosen topics or delivery

style and format can be changed to create the preferred learning environment.

Our consultants are experienced in working with you directly or through partner organisations and have

the necessary professional qualifications to manage and deliver services to the highest level.

Technical consultancy - Our consultants have many years experience implementing maintaining and integrating many of the leading document management systems and related technologies such as OCR. Our understanding of the technologies necessary for us to deliver information management solutions for corporate governance and compliance is complimented by our in depth knowledge of the regulatory and compliance issues themselves - Sarbanes Oxley, Basil II, Markets in Financial Instruments Directive, Freedom Of Information and the Data Protection Act.

Business process & dataflow consultancy - Automating a particular task is often not enough. A close

examination of the surrounding business processes and flow of data can reveal further possible

efficiency gains. Armed with in-depth knowledge of the capabilities of our software and an

understanding of your wider business processes, Formscan’s Professional Services Team will ensure

that your processes are designed to manage information in the most efficient way possible.

Document output consultancy -  Formscan consultants are experts with 18 years experience in all forms

of controlling document formatting, document distribution and alert monitoring. Our Professional

Services team will make sure that we maximise the efficiency of all your document output.

advice

Our expert consultants can

advise you on how to automate

your document flows to maximise

efficiency and reduce risks.

compliance

Automate and track processes to ensure internal policy, legal and compliance with industry

regulators like OFWAT, OFCOMM

and the FSA.

training

We can design, organize and

manage all your training needs

to ensure that your staff get

the greatest benefits from your

document management systems.

secure & recover data

Physical documents are

vulnerable to fire and flood

related disasters or just become

mislaid. Formscan provides safe

back ups plus fast access.

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“

they took the time to understand our needs and this has paid great dividends

Maria Davidson - Cheshire County Council

Turning problem documents into profit drivers