Press Release
Anacomp Extends Services Contract with Compellent
Company Expands Maintenance Services for Growing Network Storage Solutions Provider
SAN DIEGO, CA, JULY 7, 2008
- Anacomp® Inc., a leading business process
solutions company, today announced that it has signed a new,
multi-year global services extension agreement with
Compellent, a leading provider of enterprise-class network storage
solutions. Under the terms of the agreement, Anacomp will provide
professional hardware maintenance services, including dispatching certified service technicians to
customer sites, performing on-site service and maintenance,
and logistics management.
Anacomp provides field support services 24X7, 365
days a year to Compellent customers located throughout the
Named “Best SAN” twice by
InfoWorld,
Compellent has partnered with Anacomp for the past several
years to greatly expand its client base.“Anacomp is a great
partner to our Copilot services and support team, and is a
key reason why more than 95 percent of our customers renew
their annual maintenance contracts with us,” said
Marty L. Sanders, Vice President of Technology Services for
Compellent. “With Compellent as the single contact point,
Anacomp helps deliver superior service to our customers and helps
ensure they have the highest levels of satisfaction with
Compellent’s innovative storage solutions.”
“It has been a pleasure working with Compellent over the years and watching the company grow from a start-up into an industry leader. As they continue to expand, they need a service provider with Anacomp’s complete service offerings, geographic coverage and round-the-clock coverage,” said Art DiScipio, Senior Vice President and General Manager of Anacomp’s Multi-Vendor Services (MVS) Global Operations. ”Compellent’s extension of Anacomp for this major contract is not only a testament to their satisfaction with our performance, but also that partnering with us for such services is a model that makes sense for storage solution and technology providers of all sizes.”
Anacomp’s multi-vendor services are a powerful resource for
companies to keep their business-critical systems up and
running. The company is managed and operated by
professionals that possess a strong sense of commitment to
quality service and responsiveness. As such, Anacomp
understands the importance of its customers to utilize the
right service provider; one that not only has the resources,
expertise and infrastructure to meet their requirements but
is also committed to tailoring those resources to fit
customers’ specific needs. By providing customers with a
single-source solution through extensive core service
offerings, Anacomp provides efficiency, cost savings, speed
and flexibility – 24 hours a day, seven days a week –
equating to the highest levels of end user satisfaction. In
addition to Compellent, Anacomp MVS customers include
Hitachi Data Systems, Overland Storage, Storagetek, IBML,
Ricoh
In addition to its renowned, independent multi-vendor
services, Anacomp leverages the world-class
information infrastructure of multiple robust, reliable and
secure data centers to provide document, data and business
process management services and solutions. The company
captures and hosts billions of documents while meeting the
most stringent security and availability requirements for
enterprise and government customers across the globe.
About Anacomp
With 40 years of experience and a passionate commitment
to client services, Anacomp partners with its customers to
help them realize the full potential of their business
processes at the lowest total cost of ownership. Possessing
one of the world’s largest document repositories as well as
a large, independent field services organization, Anacomp’s
offerings serve hundreds of original equipment manufacturing
(OEM) partners and thousands of end users in insurance,
financial services, government, legal, and other markets.
Anacomp is headquartered in San Diego, with international
headquarters in Wokingham, UK. For more information, visit
www.anacomp.com or call
(800) 364-9870.
For More Information:
Rob Jensen
Senior Director of Marketing
Anacomp, Inc.
(858) 716-3549
rob.jensen@anacomp.com
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