Transportation Case Study
International Transport Company
Keep Trucking (Shipping and Flying...)
An international transport company had branched out to a point where it had twenty-five worldwide offices, which was very good news. But for the marketing and finance departments in need of complete up-to-date reports with usable information from so many corners of the world, how would they ever be able to gather all the shipping manifests and reports they'd need to keep the business financially healthy and develop competitive plans for the future?
They knew they couldn't take just "any port in a storm." So, the company called docHarbor and requested a powerful, cost-effective solution to the report distribution problem. As the company explained it, they would need information on the cargo, carrier, ship dates, quantities, etc., have it captured in one place, and easily accessed for distribution to the appropriate authorized user. Regardless of the location or format of the source document, worldwide access to manifest information would have to be accessed quickly, accurately, and from a secure repository.
With docHarbor Online, the result was a streamlined report distribution service, which now allows authorized users anywhere in the world to use their existing office technology to access the most up-to-date information.
Not only did docHarbor Online reduce the turnaround time for accessing report information, it also made information available around-the-clock (critical in a worldwide business that never sleeps), and in a form which allows marketing and management to "mine" information for customer trends and market intelligence gathering.